At KYIA Global, customer satisfaction is our top priority. This Refund and Returns Policy outlines the terms under which refunds may be issued for services purchased through https://kyiaglobal.com/.

Nature of Services

KYIA Global provides digital and professional services, including but not limited to consulting, marketing, IT solutions, and business services. Since our services are intangible and customized, returns are generally not applicable.

Refund Eligibility

Refunds may be considered only under the following conditions:

  • Payment was made, but the service was not initiated

  • Duplicate payment made by mistake

  • Technical error or incorrect transaction

  • Service could not be delivered due to reasons solely attributable to KYIA Global

⚠️ Once the service has been started, delivered, or partially completed, no refund will be issued.

Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Change of mind after service initiation

  • Delay caused due to lack of response, data, or approval from the client

  • Dissatisfaction based on personal expectations not mentioned in the agreed scope

  • Promotional or discounted services

  • Failure to use the service after purchase

Refund Request Process

To request a refund, customers must contact us within 7 days of payment with valid proof.

📧 Email:

📞 Phone:

  • 8790032560

Please include:

  • Payment receipt or transaction ID

  • Reason for refund request

  • Registered email or contact details

Refund Processing Time

If approved, refunds will be processed within 7–10 business days and credited to the original payment method. Processing time may vary depending on your bank or payment gateway.

Cancellation Policy

Clients may request cancellation before service initiation. Once the service has begun, cancellation requests will not be entertained.

Chargebacks & Disputes

Unauthorized chargebacks or payment disputes without contacting KYIA Global first may result in suspension of services and legal action if necessary.

Policy Updates

KYIA Global reserves the right to modify this Refund and Returns Policy at any time. Any updates will be reflected on this page without prior notice.

Contact Information

For any questions regarding our Refund and Returns Policy, please contact us:

📧 Email:
Sales@kyiaglobal.com
info@kyiaglobal.com

📞 Phone:
8790032560

🌐 Website: https://kyiaglobal.com/