This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products and services offered by KIYA Global. By placing an order or engaging with our services, you agree to the shipping terms described below.

Shipping Coverage

KIYA Global provides shipping services within India and internationally, depending on the nature of the product, service agreement, and client requirements. Shipping availability may vary based on destination, product type, and regulatory requirements.

Order Processing Time

  • Orders are processed after successful confirmation of payment and required documentation.

  • Processing time may vary depending on product availability, customization, sourcing, and compliance checks.

  • Estimated processing timelines will be communicated to the client at the time of order confirmation.

Shipping Methods

  • We use reliable third-party logistics and courier partners for domestic and international deliveries.

  • The mode of shipment (air, sea, road, or courier) will be selected based on the order type, destination, and client preference.

Estimated Delivery Time

  • Delivery timelines provided are approximate estimates only.

  • Delays may occur due to customs clearance, weather conditions, transportation issues, government regulations, or other unforeseen circumstances.

  • KIYA Global shall not be held responsible for delays caused by third-party logistics providers.

Shipping Charges

  • Shipping charges, if applicable, will be communicated clearly before order confirmation.

  • Charges may vary based on shipment weight, volume, destination, and delivery mode.

  • Any additional duties, taxes, customs charges, or import/export fees shall be borne by the buyer unless agreed otherwise in writing.

International Shipping

  • For international shipments, customers are responsible for complying with their country’s import regulations.

  • KIYA Global is not liable for shipments held, delayed, or rejected by customs authorities.

  • Required export documentation will be provided as per the agreed terms.

Risk & Responsibility

  • Once the shipment is handed over to the logistics partner, the responsibility transfers as per the agreed shipping terms (FOB, CIF, etc., if applicable).

  • KIYA Global is not liable for loss or damage caused during transit unless otherwise agreed contractually.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.

  • KIYA Global will not be responsible for delivery issues arising from incorrect or incomplete address information.

Shipment Tracking

  • Tracking details will be shared with the client once the order is dispatched, subject to availability from the logistics provider.

Changes & Modifications

KIYA Global reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

Contact Information

For any shipping-related queries, please contact us: